Frequently Asked Questions

Items are placed in a zip lock bag which is labelled with contents, allergens and best before date. It is then placed in a insulated wool pouch which is covered with dura cool ice packs which help to keep contents chilled perishables at temperatures of 2 - 8°C for up to 48 hours. It is then placed in a double walled box and sealed. It is then shipped with DPD who uses temperature-controlled shipping methods to maintain the quality of frozen food during transit.

Next-day

DPD typically takes next-day delivery for most parcels within the UK, ensuring they arrive by the end of the next working day, usually between 8:00 am and 6:00 pm. For frozen food deliveries, DPD Food Express usually delivers on the next working day. However, delivery times can vary based on factors such as distance, time of booking, and specific service options chosen. 

Cooking Instructions:

- Fry from frozen (Do not defrost)

- Heat enough oil to deep fry in a frying pan, place unfried samoosa into the oil

- It should be submerged in the oil

- Fry till the samoosas turn golden brown in colour

- Transfer to a kitchen paper towel to drain any excess oil

- Serve warm along with a sauce of your choice

Cooking Instructions:

- Fry from frozen (Do not defrost)

- Heat enough oil to deep fry in a frying pan, place unfried spring rolls into the oil

- It should be submerged in the oil

- Fry till the spring rolls turn golden brown in colour

- Transfer to a kitchen paper towel to drain any excess oil

- Serve warm along with a sauce of your choice

Cooking Instructions:

- Fry from frozen (Do not defrost)

- Heat enough oil to deep fry in a frying pan, place unfried half moons into the oil

- It should be submerged in the oil

- Fry till the half moons turn to a darker golden brown in colour and becomes crispy

- Transfer to a kitchen paper towel to drain any excess oil

- Serve warm along with a sauce of your choice

Heating Instructions:

- Pre-heat oven to 180 degrees

- Place frozen pies on an oven tray with a non stick sheet

- Beat 1 x egg and lightly brush over top of pies (alternatively you can brush lightly with milk)

- Place tray in oven for 45mins or until you see pastry is puffy and golden brown

- Let pies cool down for 10mins before removing from tray

Heating Instructions:

- Pre-heat oven to 180 degrees

- Place frozen pies on an oven tray with a non stick sheet

- Beat 1 x egg and lightly brush over top of pies (alternatively you can brush lightly with milk)

- Place tray in oven for 45mins - 1hr or until you see short crust is cooked and turns crispy brown

- Let pies cool down for 10mins before removing from tray

Heating Instructions:

- Pre-heat oven to 180 degrees

- Place frozen quiche on an oven tray with a non stick sheet

- Place tray in oven for 45mins - 1hr or until you see short crust is cooked and turns crispy and brown

- Let quiche cool down for 10mins before removing from tray

We will do our best to accommodate last-minute catering requests, but availability is not guaranteed. Contact us as soon as possible to discuss your needs.

Our cancellation policy varies depending on the type of event and timeline. Contact us to discuss our cancellation policy for your event.